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    RIMBA SEMPURNA SDN BHD

    No.9-1, Jalan Sungai Jeluh 32/201,
    Persiaran Sungai Hampar Seksyen 32,
    40460 Shah Alam Selangor.
    +603 5525 3980+603 5131 2881 (Fax)sales@rssb.com.my
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    RIMBA SEMPURNA (PG) SDN BHD

    No.34A, Jalan Kajang,
    10150 Georgetown Penang.
    +604 240 9883sales@rssb.com.my
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    CUSTOMER SUPPORT & SALES

    sales@rssb.com.my
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    OPENING HOURS

    Mon - Fri : 08:30 - 05:30

    Contact Details

    • RIMBA SEMPURNA SDN BHD
      No.9-1, Jalan Sungai Jeluh 32/201,
      Persiaran Sungai Hampar Seksyen 32,
      40460 Shah Alam Selangor.
    • +603 5525 3980
    • +603 5131 2881 (Fax)

    Incident Management

    In IT infrastructure, an ‘incident’ refers to unscheduled or unauthorized connectivity changes. ISO/IEC 18598 mandates AIM solutions to detect incidents, create audit trails, and automate corrective actions across infrastructure components in real time.

    Change Management

    ISO/IEC AIM standards address real-time connectivity information, minimize errors, and support electronic work orders. Look for systems with intelligent service and circuit provisioning to simplify device additions.

    Capacity Management

    To reduce CapEx, AIM solutions optimize connectivity assets by identifying inactive switch ports, locating available rack space, and revealing unused panel ports. This helps IT personnel maximize existing resources and potentially delay costly capacity upgrades.

    Asset Management

    An AIM solution provides detailed information on network switches and devices, including physical locations, device properties, and asset management. This results in faster mean time to repair (MTTR) and streamlined network audits. Additionally, it facilitates BYOD policy enforcement.

    Accurate Documentation

    Automated infrastructure management (AIM) systems detect and document connections, trace device connectivity, and map physical locations. It can significantly reduce error rates compared to manual management.

    Authorized Training Assessor (ATA)

    Training Classes are provided to all partners and end users to ensure they are up-to-date on the latest technologies and enhance their insight in cabling industry.

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    Customer Experience Center & POC

    Proof-of-concept testing serves as a technical assessment in alerting your decision-making process and providing you the opportunity to make adjustment regarding the requirements.

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    Demonstration Facilities

    Our top-of-the / leading edge demo centre will keep you updated with the latest technologies and being capable of the ways in which could be integrated into your existing environment.

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    Design Assistance and Site Audit

    Our certified engineers able to provide the proposed design starts from planning until the implementation. Besides, technical support can be provided in site audit with monitoring and managing the network to meet operational requirements.

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    Project Inventory Management Services

    The ideal inventory management can reduce overstocks and improve efficiency in order to keep projects on schedule and within budget.

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    Advisory Services

    Strategic advice delivered by a team of certified and experienced engineers offering end-to-end solution guidance based on industry standard to partners and End Users.

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